Refund Policy

Last updated: 02 Aug 2026

Because each purchase unlocks research content immediately upon payment, refunds are handled on a case-by-case basis and are not guaranteed. You may request a refund if:

• You were charged more than once for the same trade due to a technical/payment gateway error.
• The trade idea was not published/delivered on the day you paid for it.
• The content delivered was materially different from what was described at checkout.

Refunds are not issued on the basis of a trade idea resulting in a loss — trading outcomes are inherently uncertain and outside our control (see Risk Disclosure).

How to Request a Refund

Email us via the Contact Us page within 48 hours of the transaction, including your registered email and the payment ID shown on your invoice.

Processing Time

Approved refunds are processed via Razorpay. Standard refunds typically reflect in your source account within 5–7 working days as per Razorpay's processing timelines. Transaction fees and applicable GST charged at the time of payment capture are non-refundable, as these are not retained by TradeIQ.